OEM projects fall apart at the hand-off between 'what you asked for' and 'what the factory understood.' A written checklist closes that gap and gives you a contract-ready record of every decision.
Use this checklist as your single source of truth from first brief to production sign-off.
1. Define the specification in writing
- Model, target market, and intended channel (retail, e-commerce, care).
- Dimensions, weight capacity, and frame material.
- Motor configuration and brand preference.
- Control system: wired remote, wireless, or app.
- Voltage and plug types per market.
2. Lock the customization scope
- Logo and branding placement.
- Upholstery material and color options.
- Remote and app branding.
- Structural changes (legs, rails, headboard mounts).
- Packaging and retail-box design.
3. Confirm compliance and testing
- Which certifications are required for each target market.
- Who pays for test reports and certification fees.
- What documents you receive with the shipment.
4. Set the commercial and timeline terms
- MOQ, sample cost and refund policy, sample lead time.
- Production lead time and re-order lead time.
- Payment terms and Incoterms.
- Penalty or rework terms for non-conforming product.
5. Sign off on the golden sample
Approve a production 'golden sample' and keep it as the reference for every future order. This single step prevents most disputes about what was agreed.
How KCAI approaches this
KCAI runs OEM programs through a defined process from requirement to sample to production, with customization across logo, remote, app, upholstery, structure, and packaging. A low MOQ, refundable samples, and a 30-day standard lead time keep first programs low-risk.
Frequently asked questions
What is the most important OEM document?+
The signed golden sample plus its specification sheet. It is the reference that resolves disagreements on every subsequent order.
Who owns the tooling in an OEM project?+
Usually you do, since you paid for it. Confirm tooling ownership and storage terms in the contract before you start.
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